Beautiful weekend coming up in Dallas.  For those suffering through the flooding or other weather related issues, we offer our deepest sympathies.  Here are some interesting articles to get you through the week:

Great advice on working with clients and within our industry:

http://pathsmariamzinn.blogspot.com/2011/04/remember-your-grandmother-saying-you.html

A little thought provoker on customer service, some points we should all address:

http://tinyurl.com/3qfw2db

Giving up on direct mail?  Not so fast:

http://www.ciscoco.com/2011/05/don%e2%80%99t-waste-money-with-direct-mail-really/

Have a great day, df